Delete your Benchmark Coach account

This page explains how to delete your Benchmark Coach account (app by Benchmark Sports Technology Limited) and the data linked to it.

How to request deletion

1. Email info@benchmarksports.co.uk from the email address you signed up with.
2. Use the subject line “Delete my account”.
3. We will confirm your request and delete your account. We may ask you to confirm your identity first.

What we delete

• Your account and profile (name, email address and other sign-up details)
• Content you added in the app, such as sessions, drills, notes and uploads

What we keep, and for how long

• App content is deleted within 30 days of your account being deleted.
• Other account information is deleted within 6 months.
• If you paid for a subscription, basic billing records are kept for 6 years, as required by law for tax purposes.
• Information linked to a reported safeguarding concern may be kept for as long as needed to deal with it.

You can also ask us to delete some of your data without deleting your account by emailing the same address.

For more detail, see our Benchmark Coach privacy policy.